Zerovix

Privacy Policy

Last updated: August 10, 2026

1. Introduction & Data Controller

This Privacy Policy explains how Zerovix ("we", "us") collects, uses, and protects personal data submitted through this website. Zerovix is the data controller for the purposes of Indonesia's Law No. 27 of 2022 on Personal Data Protection (PDP Law). For questions about this policy or your data, contact us at [email protected] or Jl. Cikini Raya No. 34, Jakarta Pusat 10330.

2. What Data We Collect

We collect data you provide directly through our contact form: name, email address, phone number, and any message content. We also use cookies to support site functionality and, where you consent, to understand how the site is used. See our Cookie Policy for details.

3. Purposes and Legal Basis

Data Category Purpose Legal Basis
Contact form details Responding to enquiries and arranging services Consent / pre-contractual steps
Cookies (non-essential) Understanding site usage Consent
Cookies (essential) Operating core site features Legitimate interest

4. Data Sharing / Third Parties

We do not sell personal data. Data submitted through this site is not shared with third parties except where necessary to operate the site itself, or where required by Indonesian law.

5. Retention

Contact form submissions are retained only as long as needed to respond to your enquiry or deliver an agreed service, after which they are deleted or anonymised.

6. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

7. International Transfers

Where personal data is processed outside Indonesia, we take steps consistent with the PDP Law to ensure an equivalent standard of protection is maintained.

8. Your Rights

Under the PDP Law, you have the right to access, correct, delete, and withdraw consent for the processing of your personal data, and to lodge a complaint with Indonesia's Ministry of Communication and Digital Affairs. To exercise these rights, contact us at [email protected].

9. Opt-out & Data Deletion

Providing personal data through our contact form is entirely optional. You may disable cookies through your browser settings at any time, and you may request deletion of your data by writing to us through the Contact page.